PRICES - The prices of goods are inclusive of TVA but exclusive of delivery charges.

PAYMENT FOR GOODS - Online purchasing is available with Mastercard, Visa Credit, Visa Delta, Visa Electron, Maestro, Switch, Solo, American Express and PayPal.

This site uses SSL certificates to offer fully secure communications by encrypting all data to and from the site. (To verify our current SSL certificate, please click on the SSL logo on the payment page).
Orders can also be faxed with your credit card number.

DELIVERY - See 'Delivery' section.

PRODUCT INFORMATION - Carvings are supplied direct from the carver's hand. Some light, preparatory sanding may be required to achieve your desired level of finish. (See Product Information page).
Natural pinewood is characterised by variations in grain and colour.  Some evidence of mineral staining may occasionally be apparent.
Store in their original packaging in cool, dry conditions away from direct sunlight prior to installation and ensure prompt and efficient sealing of the surface thereafter.

Returned goods must receive our official authorisation before they can be accepted for credit. Customers are entitled to a 14 day money back guarantee. After this time returned goods are subject to 25% administrative and re-handling charge. We cannot accept returned goods that have been treated or altered. All returned goods must be adequately packaged, as no refund will be allowed on goods damaged in return transit.

Goods should be inspected upon receipt and re-packed in their delivery carton prior to installation. Should any damage shortfall or defects be apparent on delivery, we will replace goods provided we are notified within 72 hours.  Our liabilities are limited to the replacement cost of our product.
Hand carvings are not recommended for exterior use.

Under no circumstances shall Wild Goose Carvings or its proprietors be responsible for damages, incidental or consequential, that result either directly or indirectly from use of the information given on their website, by any persons; and any information so used is entirely at users' risk.

All the original designs in this catalogue are protected by the worldwide copyright of "Wild Goose Carvings" and may not be reproduced, replicated or copied in any way in any material.